CALL 0404 103 700
MISSION
To provide residents with practical, aged or disability and emergency transport and to reduce the necessity to operate private vehicles, thus lessening traffic and minimising further wear and tear of Island roads.
How It Works
Volunteers give their time for a 24-hour duty period – it is not a taxi service
Maximum of 4 passengers – shopping, light goods, luggage to be carried in rear utility
Animals may ONLY be carried in the rear utility
Children must be accompanied by a responsible adult at all times
Securely packaged garbage may ONLY be carried in the rear utility
During wet weather the service may be suspended due to road conditions
Transport Charges:
⦁ Fares are to be paid in cash at time of pick up
⦁ Normal fare $15.00 per trip
⦁ Cheques and credit cards are not accepted and no credit is available
⦁ $50 and $100 notes are not accepted
Booking Procedures and Fares:
Regular service hours are from 9am to 7pm, Monday to Saturday (no service on Sunday)
⦁ Normal fare $15 per trip
⦁ Advance notice of bookings must be a minimum 30 minutes (no on-demand pickups)
Shoulder period service hours are from 8am to 9am and 7pm to 8pm, Monday to Saturday
⦁ Shoulder period fare $20.00 per trip
⦁ Bookings between 8am and 9am MUST be requested the previous day by 6pm
⦁ Bookings between 7pm and 8pm MUST be requested by 6pm
Check availability BEFORE shopping as vehicle may be out of service for some reason
Please contribute to the efficiency of the service by using the booking procedures
Emergency Services:
Emergency transport is free of charge to residents and/or emergency services personnel
Invalid / Disabled:
Step available for access into vehicle cabin
Wheelchairs can be transported in the rear utility compartment
Transportation of Goods:
The vehicle does not carry furniture, whitegoods, building materials, etc. unless small in size and quantity. Goods must not overhang the tray and must fit under the tonneau cover using the stretchy cord as a tie down. The driver is not required to lift heavy items and reserves the right to refuse to carry such goods and materials but refer you to an Island commercial carrier.
Funding:
The service is supported by funding from Transport for NSW, through Easylink Community Services who lease the vehicle from Northern Beaches Council.
Privacy Policy:
Please note that the recording of passenger names along with the details of the pick-up and set-down addresses is mandated by Transport for NSW under the funding agreement with Easylink. Easylink may in turn be required to provide these personal details to Transport for NSW under the funding agreement.
To read the charter of the Community Vehicle Service Group click here.