Community Vehicle with Karmel (Photo Sam Collins)

CALL 0404 103 700

Mission

To provide residents with practical, aged or disability and emergency transport and to reduce the necessity to operate private vehicles, thus lessening traffic and minimising further wear and tear of Island roads.

How it works

  • Volunteers give their time for a 24-hour duty period, so it is not a taxi service.
  • The vehicle holds a maximum of 4 passengers – shopping, light goods, luggage must be carried in rear utility.
  • Animals may only be carried in the rear utility.
  • Securely packaged garbage may only be carried in the rear utility.
  • During wet weather the service may be suspended due to road conditions.

Transport charges

  • Fares are to be paid in cash at time of pick up
  • Normal fare $12.00 per trip
  • Concession fare of $7.00 per trip available to registered applicants
  • Cheques and credit cards are not accepted and no credit is available
  • $50 and $100 notes are not accepted

Booking procedures

Regular service hours are from 9 am to 7 pm, 7 days per week.

  • Advance notice of bookings is required and must be a minimum of 30 minutes.

‘Shoulder period’ service hours are from 8 am to 9 am and 7 pm to 10 pm, 7 days per week

  • Bookings between 8 am and 9 am must be requested the previous day by 7 pm.
  • Bookings between 7 pm and 10 pm must be requested by 5 pm and are subject to driver availability.
  • A flat charge of $20 – no concessions – applies for all trips made between 9 pm and 10 pm.
  • No bookings will be taken after 7 pm.

Check availability BEFORE shopping as vehicle may be out of service for some reason.
Please contribute to the efficiency of the service by using the booking procedures.

Emergency services

24-hour emergency transport is free of charge to residents and/or emergency services personnel.

Invalid/ Disabled & Aged service

  • Concession fare is available to residents with current mobility parking scheme card or who are over 75 years of age
  • Application form must be completed and submitted with proof of concession (available from driver)
  • Wheelchairs can be transported in the rear utility compartment

Children

Children must be accompanied by a responsible adult.

Transportation of goods

The vehicle does not carry furniture, whitegoods, building materials, etc. unless small in size and quantity. The driver is not required to lift heavy items and reserves the right to refuse to carry such goods and materials and may refer you to an island commercial carrier.

Vehicle funding

The service is supported by funding from Transport for NSW, through Easylink Community Services who lease the vehicle from Northern Beaches Council.

To read the charter of the Community Vehicle Service Group click here.